Microsoft Teams - End user

Course Description

This course is intended to help all users get started with Teams, use messages and channels, communicate in different ways, and customize Teams settings. By the end of this course, users should be comfortable using the Teams app in their day-to-day workflow.
1 days
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There are no specific pre-requisites for this course. Participants are expected to be IT literate, with some experience using Microsoft Office.

Getting Started

TOPIC A: Getting Started with Microsoft Teams
What is Microsoft Teams?
Launching Microsoft Teams
The Microsoft Teams Interface
Creating a New Team
Adding Members to Your Team
Changing Teams
Leaving a Team
Using Microsoft Teams Desktop and Mobile Apps

TOPIC B: Using Channels
About Channels
Viewing Channels
Creating a Channel
Marking a Channel as a Favorite
Following and Unfollowing a Channel

TOPIC C: Posting Messages
Posting a Message
Expanding the Compose Box
Editing a Message
Replying to a Message
Adding Files to a Message
Deleting a Message

TOPIC D: Getting Help with Microsoft Teams
Using the Help Center
Using T-Bot
Viewing New Features
Viewing Keyboard Shortcuts
Using Slash Commands

Communicating in Channels

TOPIC A: Managing Messages
Identifying New Messages
Marking Messages as Read and Unread
Liking a Message
Saving a Message

TOPIC B: Doing More with Messages
Using Mentions
Using Announcements
Viewing Your Activity
Searching in Teams

TOPIC C: Managing Files in a Channel
Viewing Posted Files
Creating a New File
Uploading a File
Managing Files
Moving Files
Adding Cloud Storage

TOPIC D: Using the Wiki
Viewing the Wiki
Creating Wiki Content
Creating Sections and Pages
Navigating Through the Wiki
Accessing Section Options
Accessing Page Options

Using Other Communication Tools

TOPIC A: Using Chat (Part 1)
Starting a Chat
Replying to a Chat Message
Continuing a Chat
Adding Other Users to the Chat
Using Chat Message Features

TOPIC B: Using Chat (Part 2)
Scheduling a Meeting from a Chat Message
Starting Audio or Video Calls
Overview of Chat Tabs
Managing Chats

TOPIC C: Managing Meetings
Using the Meetings Tab
Using Agenda View
Scheduling a Meeting
Editing a Meeting
Joining a Meeting
Cancelling a Meeting

TOPIC D: Managing Files in Teams
Using the Files Tab in Teams
Viewing Files
Managing Files
Adding and Managing Cloud Storage

Customizing Channels

TOPIC A: Customizing Channels
Renaming a Channel
Accessing the Channel Email Address and Link
Accessing the Teams SharePoint Page
Deleting a Channel

TOPIC B: Adding Tabs to a Channel
Adding a Tab
Using Tab Conversations
Renaming a Tab
Removing a Tab

TOPIC C: Adding Connectors to a Channel
Adding a Connector
Changing Connector Settings
Changing Connector Accounts
Removing a Connector

Customizing Your Teams Experience

TOPIC A: Managing Your Teams Profile
Updating Your Profile Picture
Changing Your Status
Changing Your Teams Settings
Logging Out of Teams

TOPIC B: Managing Teams
Editing the Team
Accessing Advanced Team Settings
Managing Team Members
Managing Channels
Managing Settings
Managing Apps
Deleting the Team

TOPIC C: Adding Apps and Bots
Opening the Store
Installing an App
Using Apps
Managing Apps
Removing Apps
Using Bots

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